Payment Policy

We want your checkout experience to be simple, secure, and convenient. Here's everything you need to know about how you can pay.

Accepted Payment Methods

We accept the following payment methods at checkout:

Credit & Debit Cards: Visa, Mastercard, American Express
Shop Pay
Apple Pay
Google Pay
PayPal

(Please confirm and update this list to match exactly which payment providers are enabled in your Shopify Payments/checkout settings.)

Payment Security

All payments are processed securely through Shopify's PCI-compliant payment system. We do not store your full card details on our servers — all sensitive payment information is encrypted and handled directly by our payment provider.

Currency

All prices on our website are listed in GBP (£). If you are paying with a card issued outside the UK, your bank may apply currency conversion fees — please check with your card provider for details.

When You're Charged

Your card or payment method is charged at the time you place your order, not when the item ships.

Payment Issues

If your payment fails or is declined, please double-check your card details and billing address, or try an alternative payment method. If the issue continues, contact your bank or card provider, or reach out to us for help.

Order Confirmation

Once your payment is successfully processed, you'll receive an order confirmation email. If you don't receive one within a few minutes, please check your spam folder or contact us.