Refund policy
Return Policy
We want you to be happy with your purchase. If something isn't right, here's how our returns and cancellations work.
Return Window
You have 30 days from the date of delivery to request a return on fulfilled items in your order.
Return Shipping
Returns are eligible for free return shipping — you won't be charged to send an eligible item back to us. (Note: this does not apply to in-person/POS purchases.)
No Restocking Fee
We do not charge a restocking fee on eligible returns.
Cancellations
You may cancel any unfulfilled item in your order at any time up until it has been fulfilled. Once an item has shipped, it is no longer eligible for cancellation and must instead be returned under our standard return policy above.
Final Sale Items
Items marked as Final Sale are not eligible for return or cancellation.
How to Request a Return
To start a return, please contact us with your order number and the item(s) you'd like to return:
Email: support@fitsuper.shop Phone: +44 7711 055442 Address: 14 Alloway St, Larkhall, ML9 2RP, United Kingdom
Refunds
Once your returned item is received and inspected, we'll notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within a few business days.
Note
Return and cancellation rules apply to items purchased after these rules were introduced or last updated.
This return policy may be updated from time to time. Please check back periodically for the latest version.